Terms of Service

By accessing and using Delay Claim Builder ("the Platform"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Platform.

1. Service Description

The Platform provides AI-assisted tools for drafting construction delay claims, notices of delay, rebuttals, programme analysis, evidence assembly, and related construction claims documents.

2. Important Disclaimer

All AI-generated outputs are first drafts only and do not constitute legal, financial, quantity surveying, or any other form of professional advice. You are solely responsible for reviewing, verifying, supplementing, and taking professional advice on all outputs before use or submission. We accept no liability for decisions made or losses incurred based on AI-generated content.

3. Your Account

You are responsible for maintaining the security of your account credentials and for all activity under your account. You must not share credentials or allow unauthorised access. Notify us immediately of any suspected breach.

4. Acceptable Use

You must not: use the Platform for any unlawful purpose, submit false or fraudulent claims, attempt to circumvent security measures, reverse engineer any part of the Platform, or resell access without our written consent.

5. Intellectual Property

You retain ownership of all data you input and documents you generate using the Platform. We retain ownership of the Platform, its design, source code, algorithms, and underlying technology. You are granted a limited, non-exclusive licence to use the Platform for its intended purpose during your subscription period.

6. Payment & Subscription

Access to the Platform requires an active subscription. Fees are as quoted at the time of purchase. We reserve the right to adjust pricing with 30 days notice. Refunds are provided in accordance with applicable consumer protection laws.

7. Limitation of Liability

To the maximum extent permitted by law, our total liability for any claim arising from or related to the Platform shall not exceed the fees paid by you in the 12 months preceding the claim. We shall not be liable for any indirect, incidental, special, consequential, or punitive damages.

8. Termination

Either party may terminate the agreement at any time. Upon termination, your access to the Platform will cease. We will retain your data for 30 days to allow export, after which it will be deleted unless required by law.

9. Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact

For enquiries: hello@delayclaimbuilder.com